Privacy Policy

This Privacy Statement outlines how Forward Financial Solutions handles personal information collected through our systems and processes. In this Privacy Statement, “we”, “us”, “our”, and “FFS” refer to Forward Financial Solutions.

FFS includes all companies and individuals trading under FF Solutions Pty Ltd.

Collection of Personal Information

As defined here, personal information includes data that can identify a person, such as name, address, contact details, and financial information. FFS collects personal information to deliver services to our clients.

Use of Personal Information

FFS collects and stores personal information, including sensitive information, for providing services, promoting, and selling our services, responding to inquiries, managing relationships, and staffing requirements.

We only collect personal information when necessary for our functions and activities.

Disclosure of Personal Information We may disclose personal information as required by law or reasonably necessary to enforce it. This includes sharing information between entities within the FFS Group.

Internet Privacy

We ensure the protection and security of personal information provided to us online. However, we are not responsible for the conduct of linked websites and recommend reviewing their privacy policies before disclosing personal information.

Security of Personal Information

We take reasonable steps to protect personal information, ensuring its accuracy and confidentiality. Our employees and service providers must maintain the confidentiality of personal information.

For more information about privacy and protection, visit the Australian Federal Privacy Commissioner’s website at https://www.privacy.gov.au/